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PSA - Always Leave Your Phone Number!!

On Monday morning, I came in to work and found that I had an unusual number of voicemails. I thought it was because there had been a problem with one of my mailings on Friday, but that wasn't it.

Three of the calls were a woman trying to reach Lydia to tell her that her aunt was in the hospital, and that Lydia would be needed on Wednesday once the aunt was out to help care for her. The caller sounded more desperate with each call, begging Lydia to call her at Carolyn's house.

It was painful to hear, because I don't know anyone named Lydia and the caller didn't leave a phone number. If she had, I would have been able to call her immediately and tell her "You've got the wrong number! This isn't Lydia" and she could have found Lydia sooner. As it was, I just got off the phone with her. She sounded very upset when I answered the phone and I told her that I had gotten her messages but couldn't call her because she hadn't left a number.

Whenever you leave a message on someone's voicemail or answering machine, leave your number. It's only another second or two, and it could make all the difference.


( 4 comments — Leave a comment )
Apr. 18th, 2006 10:53 pm (UTC)
How heartbreaking! And how very good of you. I sometimes think I'm the only one who does that kind of thing. It's nice to see confirmation that it isn't weird, merely courteous :-)
Apr. 18th, 2006 11:00 pm (UTC)
I just got another call from the same woman. She has dialed my work number so many times now that she's memorized it instead of the real number. While I was on the phone with her, she looked up the number and realized that the exchange she *should* have been calling was 994, while my exchange is 944.

The good thing about this is that I feel like I know this woman now, and I can call Lydia and tell her that someone is looking for her.
Apr. 18th, 2006 11:23 pm (UTC)
Early one Saturday morning someone called the house and voicemail picked up before I could get to the phone. Listening to the message, the woman was calling work to let them know her car had broken down and she was going to be late. She'd left no number but we have caller ID (wouldn't have worked in your case, obviously) so I called her back and told her she'd called a residence by mistake and she should call work.

She was quite stunned I'd actually called to let her know and was very grateful. It just seemed like a matter of course to me. I'd want someone to let me know if I'd called the wrong number. And yes, I leave my number.
Apr. 18th, 2006 11:26 pm (UTC)
Oh yes, and please, please, ESPECIALLY if you're leaving a really LONG message, state your phone number at the beginning, and state it slowly. Making me listen to a 2 minute message over and over again so I can get to the barely inaudible number at the end is not going to leave me inclined to call you back.
( 4 comments — Leave a comment )